Delivered to your email up to 4 hours from purchase. Be sure to check Junk/Spam folders.
3-5 Business Days* depending on Australia Post delivery standards.
Voucher Qty less than 150.
*With the exception of November/ December due to the Christmas period when slight delays may be experienced.
Sydney Metro - Same or next Business Day*.
Outside Sydney Metro - 1 to 2 Business Days*.
Signature required on delivery - no PO Boxes.
Voucher Qty over 150 or for secure delivery.
QT Gift Card
QT Hotels & Resorts – it's not your ordinary hotel. Discover the elegance with a touch of quirk. Get a taste of life QT style. Give a QT Gift Card
When you know they have everything, and want for nothing, it’s time for a gift that will spoil and indulge. Purchase a piece of heaven from QT Hotels.
They can have their pick of our pristine locations and take a meal, a sip, a sleep or a spaQ treat (or all of them). With a price tag to match the most varied of budgets, QT Hotels gift cards make it easy to please.
Purchase a QT Gift Card for use at:
Gowings Bar & Grill, Gilt Lounge, spaQ Sydney
QT Gold Coast
Bazaar Gold Coast, Stingray Lounge, FIXX Cafe, spaQ Gold Coast
QT Port Douglas
Bazaar Port Douglas, Estilo Bar
QT Falls Creek
Bazaar Falls Creek, Stingray Lounge, spaQ Falls Creek
Lucky's Speakeasy, Capitol Bar & Grill, The Barber Shop
Where can QT Gift Cards used?
At all Participating QT Hotels & Resorts visit www.qthotels.com.au/giftcards QT Gift Cards are only issued in Australian dollars Gift Cards can be used for full or part payment for accommodation, food & beverage, Spa Service or any other hotel services that can be applied to a hotel guests account folio e.g. room service breakfast. All other travel costs and expenses incurred at a participating QT Hotel or Resort are the sole responsibility of the guest or card bearer. Not valid for use at Rydges Hotels Resorts.
What must a gift card holder remember when using a QT Gift Card?
They must have the QT Gift Card on hand when redeeming the credit held on the card. They should know the value on the card before making a purchase; if the total cost of the purchase exceeds the balance held on the QT Gift Card another accepted form of payment is required to make up the difference. Balances can be checked online by visiting www.qthotels.com.au/giftcards and using the check balance function. QT Gift Card can be used as many times as user wishes until the balance held on the card reaches zero or the card validity expires.
How should a holder book accommodation when using a QT Gift Card?
They may also book online at www.qthotels.com.au or direct to a hotel. As QT Gift Cards are a 'Payment Type" guests are still required to provide a valid credit card number to guarantee their booking and standard reservation & cancellation policies apply. On hotel check-out the QT Gift Card is then used to settle the account.
Can a QT Gift Card be used for cash advances?
No – QT Gift Cards or any amount standing in credit held on the card cannot be redeemed wholly or partially for cash. No cash advances can be made at any time regardless if there have been one or more transactions on the QT Gift Card.
How does a user receive change when using a QT Gift Card?
After using a QT Gift Card, the card is returned with the remaining value held upon on it. We do not give back change in cash at any time. Any remaining value on the card can be used towards payment for any permitted service or product, but will not be provided to the cardholder or anyone else in the form of cash. If an amount standing in credit on the QT Gift Card is not used prior to the expiry date the value will be lost and will not be remitted to the cardholder or any other person in cash or the equivalent value. The balances on a single or multiple QT Gift Cards cannot be consolidated or transferred to a new card.
What happens if my QT Gift Card is lost or stolen?
We cannot replace nor refund lost or stolen QT Gift Cards. Customer should treat the card like you would cash and keep it in a safe place.
Are refunds available on a QT Gift Card?
If a QT Gift Card has not been used nor any value been redeemed, we can offer a refund providing the refund is sought on the same date of purchase only and proof of purchase is presented. No refund will be given after the date of purchase.
Where can user view a QT Gift Card balance?
Every time a QT Gift Card is used a receipt is issued stating the expiry date and remaining balance. Card holders can check their card balance and expiry date by visiting www.qthotels.com,au/giftcards and entering your card PIN number. Once the QT Gift Card reaches a zero balance or the stated expiry date has past, the card becomes void. No additional credit or date extension is available to be applied to the existing card. Any additional value required will require a new gift card purchase.
What is the validity & expiry date on a QT Gift Card?
QT Gift Cards are valid for 12 months from date of purchase or until a $0 balance is reached whichever occurs first. A QT Gift Card will expire on the last day of the month, 12 months from the purchase date. The expiry date is stamped on the reverse of the card. Once the QT Gift Card has expired or there is a zero balance, the card is no longer valid and should be destroyed. QT Gift Cards cannot be reloaded with any additional dollar value and the validity cannot be extended once expired. QT Gift Cards expire on the date indicated regardless of whether any amount remains standing in credit on the card at that time.
What should I do with a tampered QT Gift Card?
QT Gift Cards will be void and will not be redeemable if they are defaced, mutilated, altered or tampered with in anyway. QT Hotels & Resorts may subject Gift Cards to verification and security checks at its absolute discretion. If you suspect that a card may have been altered, tampered with or is being used fraudulently, please inform firstname.lastname@example.org.
Where to can I buy more QT Gift Cards?
QT Cards are available for sale onsite at each QT hotel or resort or online at experiencethis.com.au
QT Gift Cards can be used for full or part payment for accommodation, food & beverage within the QT Hotel including room service and spaQ treatments. QT Gift Cards are valid for 12 months from the date of purchase. The card becomes void after the date of expiry or after all credit has been exhausted and a zero balance is achieved. QT Gift Cards are only valid at participating QT Hotels. This includes but is not limited to QT Sydney, QT Gold Coast, QT Falls Creek, QT Canberra and QT Port Douglas. For further information on participating hotels in the QT Gift Card program, please review www.qthotels.com.au QT Gift Card must be presented at the hotel to use as payment. The QT Gift Card cannot be used to guarantee a reservation. A valid credit card must be used to secure the room and then present the QT Gift Card for payment. No payment will be taken from the credit card unless to pay for additional items. Copies of the gift card will not be accepted. Without the original QT Gift Card a different payment method will be required. Gift cards are issued in Australian dollars only. All reservations are subject to availability at time of booking. We cannot replace or refund last or stolen QT Gift Cards. Teat the card like you would cash and secure safely. Cannot be reloaded with any additional dollar value. QT Gift Cards and any amount standing in credit on the QT Gift Card cannot be redeemed wholly or partially for cash and no cash advances can be made at any time, regardless of whether there have been one or more transactions the QT Gift Card. No change will be applied when using a QT Gift Card. Any remaining credit will remain on the gift card. Once the expiry date has been reached or the credit amount used to zero value, whichever occurs first, the card will expire. No extension of expiry date and/or credit is available. Refunds can only be applied on the same day of purchase with proof of purchase and zero transactions on the QT Gift Card. No refunds will be given after this date. Cardholders can check their balance by visiting: www.qthotels.com.au/giftcards QT Gift Cards will be void and will not be redeemable if they are defaced, mutilated, altered or tampered with in any way. QT Hotels & Resorts may subject gift cards to verification and security checks in its absolute discretion. QT Hotels & Resorts reserves the right to cancel any QT Gift Card, or the Gift Card scheme, for any reason at any time without notice. In these circumstances QT Hotels & Resorts may either provide a refund or a replacement Gift Card of equivalent value unless it reasonable suspects fraud in relations to a QT Gift Card. QT Hotels & Resorts reserve the right to change the terms and conditions of use for QT Gift Cards without notice. The QT Gift Card remains the property of QT Hotels & Resorts. In suing the QT Gift Card, the cardholder agrees to be bound by the Terms & Conditions of Use set out above as well as those that appear on www.qthotels.com.au/giftcards.
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