Terms and Conditions

Applicable to all eVouchers and ePackages:

  • Please ensure all Junk and Spam folders are checked for eVoucher delivery.
  • Not available for use at Skyline Drive In, Moonlight Cinema (unless specified) or Village Cinemas (unless specified).
  • eVouchers will expire on the date indicated.
  • The onus is on the holder to use the eVoucher on or before the specified expiry date. After this period the barcode becomes void and cannot be used.
  • Any additional items that are included as part of an ePackage must be taken at the same time. Items cannot be split or used on a different day or cinema.
  • eVouchers do not guarantee a seat – subject to availability.
  • Book your seats online at eventcinemas.com.au. Booking fees apply.
  • Or take a printed copy of the emailed eVoucher to, or display emailed eVoucher on your Smartphone at the box office.
  • Once the barcode has been used it becomes void. Barcodes cannot be used again.
  • Treat the barcode and PIN details like cash.
  • Surcharges apply to upgrade the cinema experience (if applicable) to 3D and V-Max and must be paid at the same time as redeeming the eVoucher. Glasses sold separately.
  • Not valid for use for Gold Class (unless specified), Premium Seating concepts, 4DX, Boutique, Event Junior, Movie Marathons, Chicks At The Flicks, group bookings or any sessions classified as festivals, alternate content or special events including but not limited to foreign films. Not valid with any other promotion.
  • experiencethis takes no responsibility for the information entered by the purchaser or for incorrect details such as email address, by the purchaser.
  • eVouchers are sold with the understanding they they will not be replaced or exchanged. No refunds given except those required by law. No date extensions available. No change given.
  • eVouchers are not available to be reloaded with any additional credit.
  • eVouchers cannot be transferred or sold without the prior written permission of the Greater Union Organisation Pty Limited (GUO).
  • Any advertisement, circulation or publication, which includes a reference to Event, Greater Union or BCC Cinemas by you or one of your customers, must first be approved in writing by the GUO.
  • Standard classifications apply.
  • Valid for use in Australia only.
  • eVouchers will be void and will not be redeemable if they are defaced, mutilated, altered or tampered with in anyway, or if the eVoucher Barcode is illegible. The GUO may subject eVouchers to verification and security checks in its absolute discretion.
  • The GUO reserves the right to cancel any eVoucher, or the eVoucher scheme, for any reason at any time without notice. In these circumstances the GUO may either provide a refund or a replacement eVoucher of equivalent value unless it reasonably suspects fraud in relation to an eVoucher.
  • We reserve the right to change any terms contained in these Terms & Conditions at any time.
  • Your eVoucher status (including expiry date) can be viewed online: eventcinemas.com.au/giftcard/balance

In conjunction with the above Terms & Conditions the following applies for each respective product:

EVENT/BCC/GU FILM HOUSE/GREATER UNION eVOUCHERS:

  • Only valid for use at Event, BCC, GU Film House or Greater Union cinema sessions.
  • Not valid for use at Village Cinemas.

Food & Beverage eVouchers:

  • Only valid for use at Cinema Candy Bar / Scoop Alley.
  • Must be used at the same time as booking.
  • Items cannot be split.
  • No change given.
  • Must be presented in Cinema for redemption and are not available to be booked online.

Gold Class Food & Beverage eVouchers:

  • Valid for use at the Gold Class bar only.
  • Only available for redemption for the listed menu items, no change will be given for any portion of the meal experience menu not consumed.
  • Menu items subject to change without notice.
  • Persons under the age of 18 years must be accompanied by a legal guardian at all times when visiting a Gold Class cinema.
  • Alcohol will not be served to persons under 18 years.
  • Must be presented at Gold Class bar for redemption and are not available to be booked online.
  • Only available at Event and BCC Gold Class Cinema locations.

Moonlight eVouchers:

  • Valid for use at Moonlight Cinemas only.
  • Valid for the Season specified.

CORPORATE - NATIONAL eVOUCHER

  • Valid for use at Event, GU Film House, Greater Union, BCC & select Village cinema locations.
  • Not valid at Village Bendigo, Rosebud, Sorrento, Warragul and Warnnambool. 

Corporate eSaver:

  • This eVoucher is not valid for use at sessions from 5pm on Saturdays.

Corporate eMovie Adult/Child/Senior:

  • This eVoucher is valid for use anytime Monday – Sunday.
  • Child aged 3-15 years inclusive
  • Senior aged 60+ inclusive.

Corporate Double eMovie Adult:

  • This eVoucher is only valid for 2 x Adult admissions to the same movie session. It cannot be split for separate entry to different movie, cinema, date or time.

Corporate V-Max eVouchers:

  • Only valid for use at a V-Max cinema session & cannot be exchanged for any other sessions.

Corporate eSaver V-Max eVouchers:

  • This eVoucher is not valid for use at sessions from 5pm on Saturdays.
  • Only valid for use at a V-Max cinema session & cannot be exchanged for any other sessions.

Corporate eGold Class:

  • Only valid for use at a Gold Class cinema session & cannot be exchanged for any other sessions.
  • Persons under the age of 18 years must be accompanied by a legal guardian at all times when visiting a Gold Class cinema.
  • Alcohol will not be served to persons under 18 years.
  • Standard classifications apply.
  • Only available at Event, BCC & Village Gold Class Cinema locations.

Corporate eGold Class Off Peak:

  • This eVoucher is not valid for use Thursday, Friday or Saturdays from 5pm; or anytime public holidays.
  • Only valid for use at a Gold Class cinema session & cannot be exchanged for any other sessions.
  • Persons under the age of 18 years must be accompanied by a legal guardian at all times when visiting a Gold Class cinema.
  • Alcohol will not be served to persons under 18 years.
  • Standard classifications apply.
  • Only available at Event, BCC & Village Gold Class Cinema locations.

Corporate eSuper Saver:

  • This eVoucher is not valid for use Thursday, Friday or Saturdays from 5pm; or anytime public holidays.

Corporate Family ePass:

  • Each Family visit is for 2x Adult & 2x Child OR 1x Adult & 3x Child admissions to the same movie session.
  • Child aged 3-15 years inclusive.
  • Any items that are included as part of a package must be taken at the same time. Items cannot be split or used on a different day, time or cinema.


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